For SprintNextel, customer “service” is a jangled mess

Note: With the exception of a couple of updates, this is a cross-post from a very recent entry on my BBHub blog. I do this because I thought this story would be of interest to you as well.  When it comes to SprintNextel "service," the best descriptor I can use rhymes with ducks.This is [...]

Written by Russell Shaw on October 22nd, 2006 with no comments.
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